Teaching Chinese children (aged 5-18) in person at a private language school in Guiyang, China. I held classes on afternoons and weekends with three different age groups of children; 5-8 years old, 8-10 years old, and 10-12 years old.
Temporary work position as a Front Desk Receptionist and Greeter for Toll.
Store Filler at an Office Supply Store in the Stationary department.
Switchboard Operator and Goods Receivable Clerk for all Management staff across Australia. Maintained switchboard independently. Directed calls to each department. Developed a knowledge of store locations. Polite and courteous to all franchise head management calling the Head Office.
Answering incoming calls, remembering store managers names and store details, alongside diverting calls throughout the office. Inputting goods receivable data into SAP and Excel spreadsheets from the warehouse underneath the office.
I quit this employment due to travel issues not due to dissatisfaction with the role. In this position I had a rotating roster of early morning and late nights. I received block training for baking skills at Technical College.
This role consisted of store filling, goods receivable for deliveries, customer service and sales. This was the first role I learnt goods receivable.
Answering phone calls at the call center for Specialist Services, which is a company that employs specialist doctors who become shareholders in the business. I had the responsibility of answering calls in a polite and professional manner. Directing calls to specific doctor’s receptionists, entering data into the house system for appointments and doctor updates, handling inquiries about pay, directing patients to their elected surgeries, making appointments, conversing directly with doctors and upheld being punctual and holding a professional appearance.
In this role I learnt the extents of my sales ability, in trying to sell Green energy. I learnt skills in cold sales, how to approach people in their homes, and learnt to develop my own personal understanding on the topic of one’s belief of consent. For example, knowing the limits and extents I felt comfortable pushing for a purchase. Did this job casually as a second job whilst working for Coles Group.
I worked in two departments and in two stores over the four years. I temporarily relocated to a new store (Rouse Hill) when it freshly opened and needed staff. Upon employment I was operating a register, handling money and processing purchases, whilst giving customer service through store knowledge. I sought to have an index of memories for all locations of items in the store. Secondary department was in the bakery. Role consisted of packing consumables, alongside producing small items like icing cakes and making donuts. Whilst in the bakery for 2 years I worked early weekend hours 5am-2pm, during my later teenage years.
Inputting data entry and reorganised filing system. Helped to get the system get up to date from a backlog. Did this job casually as a second job whilst working for Coles Group.
The role consisted of taking orders either through phones or in-person at the store. Spent my time learning to remember names, ingredients and recipes of all the things one could order. Did this job casually as a second job whilst working for Coles Group.
Bistro job which consisted of serving customers, handling money, and drying up.
Learnt to work to a schedule. Job consisted of folding hundreds of pamphlets during the week, and then delivering them on weekends.
Australian Centre for Independent Journalism
Issuing Organisation: ELTOnline
Credential ID: UC-6R14QNAH
Issue Date: October, 2019
Issuing Organisation: ICOES
Credential ID: 100-101371
Issue Date: January, 2019
A+ Certified and Computer Hardware
Proton and Steam
I have a good grasp of internal structures within Windows and Linux. I have been using Linux on and off since about 2013. I understand the basic differences between the major distributions and the benefits of others like Kali, Debian, Mint, etc.
I understand BIOS and UEFI. I understand basics of command line, speciality programs like flatpack, snap, package installers, synaptic and dependencies, advanced wine use (wine staging, winetricks, winecfg, etc), etc.
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